Shipping Policy
Thank you for shopping with Kirei Co.! We want to make sure your order arrives safely and on time. Please read our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Economy Shipping (7–10 business days): Our most affordable option, rates calculated at checkout based on order weight and destination.
- Insured & Priority Shipping: Your package is fully insured against loss or damage, rates calculated at checkout.
- Free Economy Shipping: Enjoy free standard shipping on all orders over $30!
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.
International Shipping
We currently ship to the United States, Europe, Canada, the United Kingdom, Australia, and New Zealand. If you have any questions about shipping to your location, please contact us for more information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your shipment, feel free to reach out to our customer support team. We're happy to help!